Data Deletion
You have the right to request permanent deletion of the personal data we hold about you across Oxit's services and the Oxi Notify platform. Here's how.
How to Request Data Deletion
To request deletion of your personal data, email us at contact@oxitlb.com with the subject “Data Deletion Request” and include:
- The email address or phone number associated with your records.
- The service or channel involved (for example, WhatsApp, Instagram, Messenger, or the Oxi Notify portal).
- Any additional detail that helps us locate your data.
What Happens Next
We will verify your request to protect your account, then permanently delete the associated personal data within a reasonable timeframe. We may retain limited information where we are required to by law, or to resolve disputes and enforce our agreements. Once deletion is complete, we will confirm by email.
Deletion on Meta Platforms
If you interacted with a business through WhatsApp, Instagram, or Facebook Messenger using Oxi Notify, that business is the controller of your conversation. We will delete the data we process on their behalf on request, and you may also contact the business directly. Data held by Meta Platforms is additionally governed by Meta's own policies.
Need help with a request?
Email contact@oxitlb.com. For more detail on how we handle data, see our Privacy Policy.