Every Customer Conversation, One Platform

Oxi Notify brings all your customer conversations — WhatsApp, Instagram, Facebook Messenger, web chat, email and SMS — into one platform. AI bots reply instantly across every channel, your team steps in for live human support when it matters, and mass campaigns let you reach thousands of customers at once.

Beyond messaging, it automatically delivers invoices, receipts, statements, OTPs and documents, with built-in support ticketing, customer feedback, real-time alerts, an embeddable chat SDK, and full multilingual support in Arabic, English and French.

Built as a secure, multi-tenant platform for ERP, POS, HR, accounting, retail, healthcare, logistics, SaaS and enterprises, Oxi Notify handles high-volume communication at scale — while keeping every business's data private and completely isolated.

Oxi Notify provides advanced WhatsApp Business integration capabilities for companies that want professional and automated customer communication.

Businesses can choose between:

• Using their own Meta WhatsApp Business account
• Using managed WhatsApp services provided by Oxi Notify
• Dedicated WhatsApp dongle integrations
• Hybrid communication environments

Supported capabilities include:

• WhatsApp template messaging
• OTP and authentication messages
• Invoice and receipt delivery
• PDF and document attachments
• Transactional notifications
• Customer alerts and reminders
• Delivery and reading tracking
• Real-time webhook processing
• Multi-number management
• Automated message routing
• Queue and retry management
• Bulk and scheduled messaging

Rule-Based Auto-Reply

Alongside the AI bot, automatically respond to incoming messages using configurable business rules such as:

• Business hours
• Customer keywords
• Department routing
• Message categories
• Support workflows
• Status-based replies
• AI or rule-based automation

Bots can:

• Answer customer inquiries
• Deliver invoices and receipts automatically
• Provide account or order information
• Collect customer information
• Trigger workflows and approvals
• Handle employee notifications
• Route conversations to departments
• Manage appointment or service confirmations
• Automate repetitive support tasks

Bots can be customized based on each company's business processes and operational requirements.

Oxi Notify gives your business a modern, easy-to-use web portal — accessible from anywhere — where your team manages every conversation, document and automation in one place.

Real-Time Alerts & Notifications

• Instant alerts the moment a customer replies
• Desktop and mobile push notifications — never miss a message
• Live updates, sounds and unread badges
• Real-time delivery and read tracking

Team & User Management

• Invite team members by email in seconds
• Assign roles and control who can see and do what
• Route conversations to the right person or department
• Activity logs that keep everyone accountable

Works in Arabic, English & French

• Fully multilingual interface — every user picks their language (Arabic, English or French)
• Communicate with customers in their preferred language
• Built for businesses and customers across the Middle East and beyond

Oxi Notify is designed for secure document generation, storage, and delivery.

Supported document types include:

• Invoices
• Receipts
• Payroll documents
• Statements
• Reports
• Contracts
• Internal notifications
• Customer documents
• Business forms

Companies can choose between:

• Managed cloud storage by Oxi Notify
• Connecting their own cloud storage provider
• Dedicated file storage dongles
• Hybrid storage architecture

The platform supports:

• Secure file hosting
• Temporary or permanent file retention
• Download tracking
• Access control
• Cloud scalability
• Backup and archival strategies

Oxi Notify integrates seamlessly with:

• ERP systems
• POS platforms
• HR systems
• Accounting software
• CRM platforms
• E-commerce systems
• Custom applications
• Third-party business services

Oxi Notify connects securely to the tools you already use — so communication, documents and notifications happen automatically, in real time, straight from your own systems.

You can also embed the Oxi Notify chat experience directly into your own website or mobile app using the Chat SDK — with the AI bot built in.

Every business on Oxi Notify gets its own secure, completely separate environment. Your data, your branding, and your communication rules stay private — and never mix with anyone else's.

You stay in full control of your own:

• Company data and customer information
• Message templates
• Communication channels
• Team members and permissions
• Document storage
• Branding and look & feel
• Automation rules
• Connected systems

Set up your environment, communication rules, templates, and branding exactly how you want — without affecting any other business on the platform.

• WhatsApp, Instagram & Messenger bot automation
• Web chat widget and embeddable Chat SDK
• Email, SMS and push notifications
• AI-powered bot for natural customer conversations
• Live human support with agent handoff
• Mass WhatsApp campaigns with logging & reach status
• AI voice calls over the WhatsApp channel
• Support ticketing and customer feedback
• Centralized dashboard to manage everything
• Secure login with role-based access
• Easy-to-edit message templates
• Real-time notifications and alerts
• Reliable handling of high message volumes
• Automatic retries so messages always get through
• Delivery tracking and analytics
• Arabic, English & French support
• Your own branding throughout
• Scheduled and bulk messaging
• Secure file and attachment handling
• Full message history and audit logs
• Simple integration with your existing systems

Oxi Notify is designed with enterprise-level security and reliability standards.

The platform provides:

• Complete separation between businesses
• Encrypted communication
• Secure document access
• Controlled user permissions
• Reliable message delivery
• Scales effortlessly as you grow
• Continuous monitoring
• Backup and recovery
• Always-on, dependable service

Oxi Notify is a fully managed, plug-and-play platform — sign up, connect your systems, and start sending in minutes. No upfront development fees. No custom-build delays. No hidden integration costs.

Pricing is flexible and tailored to how you actually use the platform — messages, channels, storage, number of companies and add-ons like the AI bot, ticketing, or the Chat SDK. Reach out and we'll put together a package that fits your business.

Oxi Notify combines AI-powered bots across WhatsApp, Instagram, Messenger, web chat, email and SMS, live human support, mass campaigns and AI voice calls with support ticketing, customer feedback, document delivery, real-time alerts and full Arabic, English and French support — all on one scalable, secure platform.

Whether businesses need omnichannel customer engagement, AI-driven automation, mass campaigns, support workflows, automated document delivery or centralized multi-company communication, Oxi Notify delivers a modern, plug-and-play solution built for growing businesses and enterprise operations.